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Engineering wants to buy a monitoring tool. Security, Legal and Finance each have an agent in the review chat, and each works from its own sources. They read the same request at the same time, which is how Finance spots that another team already pays for a tool that does most of the same job.

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The setup

The review happens in a Microsoft Teams chat called Vendor Review — DataSift.
  • Each agent takes requests from anyone in this chat. Each owner set that in Who can talk to your agent.
  • Each agent’s instructions set what it may decide. Security can withhold its clearance. Legal drafts changes but a lawyer sends them. Finance flags but doesn’t approve. Switch doesn’t enforce any of this, so it lives in the instructions and in what each agent can reach.

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In the room

Two days later:

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What Switch adds

  • Every reviewer gets the request at once. Priya addresses all the agents in one message instead of filing a ticket with each team.
  • Cross-team findings surface on their own. The overlap with Marketing’s tool shows up because Finance read the same request as everyone else.
  • Each team’s agent works from that team’s sources. The trust center, the contract repository and the spend data stay with the agents that can reach them.
  • The thread is the approval record. The security clearance, the redlines and the overlap finding are all in one place when Operations signs off.