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This California Resident Privacy Notice supplements the information and disclosures contained in our Switch AI Privacy Policy. It applies to individuals residing in California from whom we collect Personal Information as a business under the CCPA.

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Personal Information Collection, Disclosure, Sale, and Share

For the purposes of this notice, Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, or as otherwise defined by the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (California Civil Code §§ 1798.100 to 1798.199) and its implementing regulations, as amended or superseded from time to time (“CCPA”). Personal Information does not include information that is:
  • Publicly available or lawfully obtained, truthful information that is a matter of public concern.
  • Deidentified or aggregated.
  • Otherwise excluded from the scope of the CCPA.
The chart below provides the categories of Personal Information and Sensitive Personal Information (as defined by the CCPA) that we may have collected, disclosed to a service provider or a contractor for a business purpose from our Switch AI service (“Service”), or sold or “shared” (for cross-context behavioral advertising purposes) in the preceding twelve months since this notice was last updated. The examples of Personal Information and Sensitive Personal Information provided for each category reflect each category’s statutory definition and may not reflect all of the specific types of Personal Information and Sensitive Personal Information associated with each category.

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Use of Personal Information

We collect your Personal Information for the following specific business and commercial purposes:
  1. Providing Services: Providing our services.
  2. Communicating: Communicating with you, providing you with updates and other information relating to our services and products, providing information that you request, responding to comments and questions, and otherwise providing customer support.
  3. Connecting Third Party Services: Facilitating the connection of third-party services or applications, such as application programming interfaces (“API”) or large language models (“LLM”).
  4. Marketing: Marketing purposes, such as developing and providing promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest to you.
  5. Facilitating Payments: Facilitating transactions and payments.
  6. Deidentification and Aggregation: Deidentifying and aggregating information collected through our services and using it for lawful purposes.
  7. Safety Issues: Responding to trust and safety issues that may arise.
  8. Compliance: For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
  9. Fraud and Incident Prevention: Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
  10. Debugging: Debugging to identify and repair errors that impair existing intended functionality.
  11. Transient Use: Short-term, transient use.
  12. Contracting Vendors: Contracting with vendors and service providers to perform services on our behalf or on their behalf, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytics services, or providing similar services on behalf of the business or service provider.
  13. Research: Undertaking internal research for technological development and demonstration.
  14. Performing Analytics: Performing analytics to understand and improve our services.
  15. Improving Our Services: Undertaking activities to verify or maintain the quality or safety of our services, and to improve, upgrade, or enhance our services.
  16. Enabling Transactions: Otherwise enabling or effecting, directly or indirectly, a commercial transaction.
  17. Notified Purpose: For other purposes for which we provide specific notice at the time the information is collected.

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Collection of Personal Information

We may collect Personal Information from the following categories of sources:
  1. You/Your Devices: You or your devices directly.
  2. Users: Other users of our services.
  3. Affiliates.
  4. OS/Platform Provider: Operating systems and platforms.
  5. Analytics Providers.
  6. Partners: Business partners
  7. Public: Publicly accessible sources.

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Disclosure of Personal Information

In the preceding twelve months since this notice was last updated, we disclosed Personal Information to our service providers and/or contractors for the purposes of providing services.

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Your California Privacy Rights

If you are a California resident, you may exercise the following rights. Right to Know. You may submit a verifiable request for information regarding the: (1) categories of Personal Information collected, sold, shared, or disclosed by us; (2) purposes for which categories of Personal Information are collected, sold, or shared by us; (3) categories of sources from which we collect Personal Information; (4) categories of third parties to whom we disclosed, sold, or shared Personal Information; (5) categories of service providers or contractors to whom we disclosed Personal Information; and (6) specific pieces of Personal Information we have collected about you. Right to Delete. Subject to certain exceptions, you may submit a verifiable request that we delete Personal Information about you that we have collected from you. Right to Correct. You may submit a verifiable request that we correct inaccurate Personal Information that we maintain about you. Verification. Requests to know, delete, or correct Personal Information are subject to our ability to reasonably verify your identity in light of the information requested and pursuant to relevant CCPA requirements, limitations, and regulations. To verify your access, deletion, or correction request, please follow the instructions provided in our response to your request. Right to Opt Out. In some circumstances, you may opt out of the sale or sharing (for cross-context behavioral advertising purposes) of your Personal Information. We do not sell or share (for cross-context behavioral advertising purposes) your Personal Information. Right to Limit Use and Disclosure of Sensitive Personal Information. We do not use or disclose your Sensitive Personal Information for purposes other than the limited purposes permitted by the CCPA. Submit Requests. To exercise your rights under the CCPA, please send an email to the email address in the Contact Information section below or visit our website www.sandboxaq.com. Authorizing an Agent. If you are acting as an authorized agent to make a request to know, delete, correct, or opt out on behalf of a California resident, email us a written authorization signed by the resident.

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Additional Disclosures

Minors. We do not knowingly sell or share (for cross-context behavioral advertising purposes) Personal Information of consumers under 16 years of age. Opt-Out Preference Signals. You may also opt out of the sale or sharing (for cross-context behavioral advertising purposes) of your Personal Information by turning on the Global Privacy Control (GPC) in participating browser systems. You will need to turn the GPC on for each browser you use. To learn more about the GPC, visit the Global Privacy Control website.

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Contact Information

If you have any questions, comments, or concerns about this notice or our processing activities, please email us at privacy@sandboxaq.com. Last Updated: October 14, 2026