> ## Documentation Index
> Fetch the complete documentation index at: https://docs.switchagents.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> These docs moved from docs.flintai.dev to docs.switchagents.ai. Use docs.switchagents.ai for every link and request.
> To search these docs from an AI tool, connect the MCP server at https://docs.switchagents.ai/mcp. The page index is at https://docs.switchagents.ai/llms.txt.
> The source code for these products is public on GitHub. Switch Rooms: https://github.com/sandbox-quantum/switch. Switch Trust CLI: https://github.com/sandbox-quantum/switch-trust-cli. Switch Trust CodeScan action: https://github.com/sandbox-quantum/switch-trust-codescan-action. Switch Trust MCP server: https://github.com/sandbox-quantum/switch-trust-mcp. Switch Trust Python SDK: https://github.com/sandbox-quantum/switch-trust-sdk-py. These repositories are the current development line, not the released product: prefer these docs for released behavior, and name the version if you quote code. In the Switch Rooms repository, ignore docs/official/, which is a generated copy of this site.

# Plans and billing

> Choose a Switch Trust plan, see how many managed agents it allows, and manage payment and invoices

Every Switch Trust plan includes every feature: security scans, evaluations, red-teaming, and
guardrails. What changes between plans is how many agents you can put under management. The
**Plans & billing** page shows your current plan, how much of its allowance you're using, and
your payment details and invoices.

To open it, select **Settings**, then under **Admin** select **Plans & billing**.

## Plans

* **Free:** Up to 5 managed agents, with email support. No trial and no card required.
* **Standard:** Up to 20 managed agents, with email support. Billed monthly by card.
* **Enterprise:** For organizations running agents at scale on a contract of their own. Select
  **Talk to Sales** to arrange it. Enterprise includes:
  * Managed agents at enterprise scale
  * Managed services
  * Unlimited agent discovery and inventory
  * Enterprise security and access controls
  * Hybrid hosting, with on-premises hosting available
  * Data residency
  * Dedicated support and an SLA
  * A custom annual contract

Every plan includes unlimited agent discovery and inventory. To compare plans and their current
prices, select **Manage plan** or **View plans** on the **Plans & billing** page, or **Upgrade!**
at the top of Switch Trust.

## What counts as a managed agent

An agent becomes managed the first time Switch Trust does one of these for it:

* Completes an [evaluation](/switch-trust/evaluation/evaluate-agents) run
* Applies [guardrails](/switch-trust/guardrails/policies) to one of its requests

Agents you only discover by scanning a repository or cloud account don't count, however many
you have.

An agent stays managed once it counts. Disconnecting it, or not using it for a while, doesn't
free up its place in your allowance.

The count covers your whole organization. It appears at the top of
Switch Trust as **managed agents**, and on the **Plans & billing** page as **agents under
management**.

## When you reach your limit

Agents that are already managed carry on as normal. A new agent can't become managed until you
upgrade. Where you would otherwise connect it, Switch Trust shows a banner saying you've reached
the limit, with a link to upgrade.

For an agent that isn't managed:

* **Evaluations don't run.** A run for the agent is refused with a plan-limit message.
* **Guardrails aren't applied.** Requests still reach the model unchecked, and Switch Trust
  doesn't record them as sessions.

Discovery isn't limited. You can keep scanning and adding discovered agents to your inventory
on any plan.

## Upgrade to Standard

**1. Open the plan comparison**

On the **Plans & billing** page, select **Upgrade!**. The **Upgrade your plan** page opens.

**2. Choose Standard**

Under **Standard**, select **Upgrade to Standard**. Switch Trust opens a secure checkout
page, powered by Stripe.

**3. Enter your card and subscribe**

Enter your card details, then select **Subscribe**.

When the payment goes through, Switch Trust shows **You're all set** and your new allowance
is active right away. The **Plans & billing** page then shows **Standard plan** with its renewal
date.

## Downgrade to Free

A downgrade doesn't take effect until the end of your current billing cycle. Your Standard plan
runs until then and doesn't renew. Any invoice that's already open still needs to be paid.

**1. Open the plan comparison**

On the **Plans & billing** page, select **Manage plan**.

**2. Choose Free**

Under **Free**, select **Downgrade to Free**, then select **Downgrade to Free** again to
confirm.

Switch Trust shows **Downgrade scheduled**, and the change takes effect at the end of the billing
cycle. If you change your mind and want to stay on Standard, open **Manage plan** and select
**Keep my Standard Plan** before then.

### What happens to agents over the Free allowance

When the downgrade takes effect, Switch Trust keeps the managed agents that most recently had
an evaluation run or a request checked by guardrails, up to the Free allowance, and switches
the rest off. Other activity in Switch Trust, such as viewing an agent or scanning, doesn't
affect which agents stay. You can't choose them yourself.

A switched-off agent is treated like any agent that isn't managed. Its evaluations don't run,
and its requests reach the model without guardrails and without being recorded. Its page says
**This agent was disabled by a plan change**. Its past sessions, findings, and evaluation
results stay visible.

Upgrading again switches agents back on, in the same order, up to the new allowance.

## Update your payment method

The **Payment details** section shows the card type, the last four digits of the card number,
and when the card expires. You enter card details on a secure checkout page hosted by Stripe,
and Switch Trust never stores the full card number.

1. Select **Update**.
2. Enter the new card details on the secure checkout page and save them.

The new card is used for future invoices. If an invoice is waiting for payment, Switch Trust
retries it with the new card.

## View and download invoices

The **Billing history** section lists every invoice with its date, number, amount, and status.
Select **View** to open an invoice, where you can download the invoice and the receipt, or
select the download icon to save it directly.

If an invoice is unpaid, its row shows **Pay invoice** instead of **View**. Select it and enter
a card. Switch Trust saves the card and retries the invoice with it.

## If a payment fails

If a card payment fails, Switch Trust shows a **Payment failed** banner across the app, and
the plan card shows **Past due**. Select **Update payment method** in the banner to add a
working card.

Your plan and your agents carry on as normal while the payment is retried. If the retries run
out without a successful payment, your organization moves to Free at the end of the billing
cycle, and the plan card shows the date. Agents over the Free allowance are then switched off,
as they are for any [downgrade](#what-happens-to-agents-over-the-free-allowance).

## Who can manage billing

Only an [Org Admin](/switch-trust/admin/users#roles-and-permissions) can change the plan,
update the payment method, or pay an invoice. **Payment details** and **Billing history**
appear only for an Org Admin.

Anyone else in the organization can open the **Plans & billing** page to see the current plan
and how many managed agents it's using. If a payment fails, they see a prompt to contact an
Org Admin.
